What is the warranty period for ISON equipment?
The warranty on ISON brand equipment is 3 years. ISON CCTV cable has a 10 year warranty.
When does the warranty begin?
The warranty begins on the date you receive your equipment.
How not to bump the warranty? What are the recommendations?
ISON equipment is very reliable equipment. With proper installation and correct operation you will not encounter warranty problems, please follow our recommendations.
When is the warranty not valid?
The warranty is not valid in the presence of mechanical damage, traces of opening of the equipment, when using non-original components (connectors, cables, power supplies, splitters, etc.), when using equipment without original UPS and mounting bases.
ISON equipment warranty is 3 years. ISON CCTV cable has a 10 year warranty.
In order not to encounter warranty issues please use only original ISON accessories – uninterruptible power supplies, bases for camera mounting and for sealing connectors, cable with connectors, etc.
The warranty on hard drives and uninterruptible power supplies is 1 year.
Please contact your manager for information.
The warranty for ISON equipment comes into effect from the moment the equipment is handed over to the customer.











